|A True Story - Buyer Beware|
Updated July 3, 2008
|Do you think he has a patent on this product - THINK AGAIN!!! Read This. Word of advise DO NOT sign any kind of agreement with Jack!!|
If you have been burnt by Rollabind or Jack Feldman, send us your stories and we will add it to this website.
|This website was supposed to be for Canadians who wanted to buy the Rollabind material without dealing with the hassel of duty and broker fees. We had an agreement in principle with Rollabind in the US and issued Purchase orders totalling $9,292.89 .We wire transfered the company (Rollabind S.J. Creative Group) the total amont of the order and then the hassle started. Delay after delay and some of the order trickled in. Today it is six months later and we have only received half the order and feel that we have been royally SCREWED.|
The whole thing was simple, send the money and they send product. Jack Feldman (Owner of Rollabind) took the order, and the money, and only delivered half of the goods. The excuses were about as far reaching as you can get. Currently we are taking a legal stand through litigation and attempting to get our money back. Being as he is in Florida and we are in Canada - it may prove to be hopeless.
For those customers that we had promised to get the site up and running and have a broad set of products available - we apologize. I suppose you can click on the logo (above left) and take your chances with the manufacturer as I have done, but I warn you - BUYER BEWARE. Make sure you are able to cancel the credit card receipt as you may NEVER get the product. Currently based on the steps we have taken we have cancelled the order and will only accept a return of funds. Any shipments will be refused
As Canadians we should boycott his company, his product, as well as his largest customer LEEDS. Any association with Rollabind should be discouraged as his buisness practices are unbelievable and you may NEVER get your order. In the final analysis his ( Jack Feldman's ) reasoning is unclear. It could be that he has offered LEEDS the exclusive and all of his smaller clients have been held out to dry.
|PROOF - Just some of the emails between our company and Jack Feldman - Rollabind |
Please note that I am unable to display the numerous telephone conversations that we had, but if you read the emails, you will get the idea of just how outrageous, his responses have been as well as the jest of the conversations we had between the emails. The relationship starts off like any other business relationship and then deteriorates to a lawsuit scenerio.
|From dwk - Printer.ca||From Jack Feldman - Rollabind.com|
|12-01-2007 Initial Contact|
|12-03-2007 Sending of the Purchase Orders||12-03-2007 Thanks for the Order|
12-03-2007b Promise of Perform Invoice
|12-05-2007a Invoices sent to A/P|
12-05-2007b Ask for Phone Number of Bank
12-05-2007c Monies Deposited
|12-05-2007a Asking if I received Performa Invoices|
12-05-2007b Confirmation of Bank Numbers
12-05-2007c Will let me know ETA of goods.
|12-07-2007 Request on latitude of Advertising||12-07-2007 Will get back to me|
|12-10-2007 Confirmation of changes to Sales Website|
|12-12-2007 Transfer of website if the relationship ends.|
NOTE: Rollabind wanted some type of assurance that the Rollabind.CA website would transfer to Rollabind if at any time the relationship ended. As Rollabind has not shipped products that have been paid for, it has been determined that they have ended the relationship and the website is therefor mine until they purchase it.
|12-13-2007 Information for Jack's planned visit||12-13-2007 Thanks|
|12-14-2007a First Request - Where is my stuff?|
12-14-2007b Not understanding the long delay
|12-14-2007 First Delivery Schedule|
|12-17-2007 Glimpse of Ontario||12-17-2007 Tracking No's for First Shipment|
|01-09-2008 Another request - where is my stuff||01-09-2008 Preparing order - will ship tomorrow|
|01-15-2008a Jack is a no show for meeting.|
01-15-2008b Feb Fine. Complaint about quality control & Delivery
|01-15-2008 His apologies. Feb - perhaps?|
|01-16-2008 Complain AGAIN!||01-16-2008 More Apologies and Promises|
|01-21-2008 His phone line has been disconnected||01-21-2008 They are back up.|
|02-20-2008 Complain Again||02-20-2008 More Apologies and Excuses.|
|02-25-2008 Tomorrow has COME and GONE --->|
|03-03-2008 1st Request for Money Back||03-03-2008 Not in Office - Will Call.|
|03-10-2008 Checking on Promises of Phone Conversation||03-11-2008 More Delays - Supposedly leaving tomorrow|
|03-19-2008 No Tracking Number yet - Where is it.|
|03-24-2008 No Tracking Number yet - Where is it 2nd Request.|
|03-25-2008 Confirmation of Phone Conversation|
|03-26-2008 No Follow Through|
|04-03-2008 Still no response - Ask for Money Back again|
|04-04-2008 Confirmation of Conversation|
NOTE: In the phone conversation Jack promised that if the products were not delivered by the end of the following week. If he could not deliver he would return ALL monies.
|04-14-2008 Compaining about Delivery AGAIN !!|
|04-16-2008 Request of Non-Responsiveness||04-16-2008 Apologies AGAIN. Out of Country and then in Surgery.|
|04-28-2008 First letter of intention for Legal Action|
|04-29-2008a No Response - Assume he is in Agreement|
04-29-2008b Told him I think he is a Flat out Liar. Detailed what I thought of his excuses. Detailed what I thought the truth is.
|04-29-2008 Apologies AGAIN. Helath Problems (But Note he is Traveling). Next week he will make Delivery|
|06-19-2008 Final Cancellation of orders and Request for cheque|
|To date have NOT gotten a response.|